You received a bill. You paid it.
And now comes the question:
Will I get my money back?
When this usually happens
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you visited a non-recommended medical facility
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you didn’t contact assistance
-
it was a minor procedure or outpatient care
Step-by-step process
1. Keep all documents
Without them, it won’t work:
-
receipts
-
medical reports
-
prescriptions (if applicable)
2. Contact your insurance company
As soon as possible:
-
ideally right after treatment
-
or within a few days
3. Submit a reimbursement request
The insurance company will require:
-
a form
-
documentation
-
your bank account number
When will you get your money back?
If:
-
the treatment was covered
-
you followed the conditions
⚠️ Note: You may not get 100% back.
How to avoid this next time
Always contact assistance first.
That’s the difference between:
-
“I pay and wait”
-
“I don’t pay anything”
Remember:
Reimbursement works.
But it’s always more complicated than doing it right the first time.
