What to Do After Arranging Health Insurance

1) Switching to Public Health Insurance

Once you start working, your employer will register you in the Czech public health insurance system.

Before that happens:

• Make sure you know the exact date when your public insurance starts.

• Shorten your private insurance so that it ends on the same date.

• Get written confirmation of the transition (you’ll need it for doctors or the Foreign Police).

Attention: If your job start date is postponed, don’t let your private insurance expire!

A gap in coverage means trouble — both legally and medically.

2) What to Do When You Need Medical Treatment

1. Call the assistance service first – the insurance company will contact the hospital for you and issue a payment guarantee.

2. If you have to pay on the spot, keep the invoice with the diagnosis and treatment date.

3. Send all documents to the assistance service within 48 hours – most companies accept them by email or online form.

4. Write down your case number – without it, you can’t check the payment status later.

3) How to Extend Your Insurance

• Start at least 30 days before submitting your visa extension application.

• Your new insurance must follow directly after the old one, with no gap in coverage.

• Always request a new certificate in both Czech and English.

4) What to Save on Your Phone

• PDF version of your insurance contract

• Certificate (CZ/EN)

• Assistance contact number

• Invoices or payment receipts

💡 Practical tip: Create a folder called “Insurance – CZ” on your phone.

During a medical visit or police check, this saves a lot of explaining.

5) Quick Checklist by Situation